The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. A personal data is any information, regardless of its nature and the support in which it is presented, capable of identifying a person.

 

ZP is committed to only process personal data that is strictly necessary for each process, as presented below:

 

1.1. Client management

ZP is dedicated to the representation of brands as well as the provision of services such as consulting and logistics. The processing of personal data is necessary for the performance of services to be performed between the client and ZP, or to carry out pre-contractual diligences at their request.

The personal information collected includes name, address, e-mail address, telephone number and/or cell phone, and taxpayer number, and is intended for:

a) Entering a contract for provision of services.

b) Client service management

c) Order delivery

d) Transaction management with issuing of invoices and communication of fiscal information to the applicable tax authority.

e)  Internet activities, such as establishing a connection with zp.pt (IP address, cookies) and contact form.

 

1.2. Contact management

Personal information collected may include name, telephone number, and e-mail address.

It is intended exclusively to respond to customer requests made through the contact form provided on the website.

Note: Please be advised that ZP does not use your personal information for marketing purposes.

In certain cases, we may disclose your personal data to entities that provide services to us, in the context of home deliveries, assembly, and repairs. We will also transfer your personal data to the applicable tax authority, as required by law. ZP does not share your personal information with other companies or brands for commercial purposes.

ZP has prepared several information security measures, including technological controls, administrative measures, techniques, and procedures that guarantee the protection of personal data, preventing their misuse, unauthorized access and disclosure, loss, alteration or unauthorized destruction.

Personal data will only be kept for the period strictly necessary to fulfil the purposes identified above, within the legal limits. Once the period has expired, ZP undertakes to destroy the personal data. As a general rule, we keep transaction data for a period of 10 years, this being the period defined by law.

The data subject has the following data protection rights: right of access and information, right of rectification, right to request erasure of data (“right to be forgotten”), right to restriction of processing, right to data portability, right to object, right to withdraw consent at any time, right to lodge a complaint, either with ZP or with the Portuguese Data Protection Commission (Comissão Nacional de Proteção de Dados), which is the competent supervisory authority in Portugal.

 

To exercise any of these rights under the law, please make a request to the following e-mail address: zp@zp.pt.

 

You will also be asked to provide proof of your identity to ensure that personal data is only shared with the data subject. You should be aware that in certain cases (e.g., contract compliance, legal and tax obligations) your request may not be fulfilled immediately.

 

ZP will proceed to analyze the requests, assessing their legitimacy and relevance, and is committed to responding in a timely manner.

This website must be used exclusively for your personal use. Its modification, reproduction, duplication, copying, distribution, sale, resale, and other forms of exploitation, whether for commercial purposes or not, are prohibited. All intellectual property rights over the website and its content belong to ZP, unless otherwise expressly indicated. ZP grants you only limited, non-exclusive, non-transferable use to view or print the content for your personal, non-commercial use only.

 

4.1. Limitation of Liability  

ZP does not sponsor any linked websites, nor any website that links to its website, and is not responsible for the content of such websites. The Internet is a worldwide network of computers, and any information sent or transmitted by you will necessarily be routed through third-party computers. ZP is not responsible for failures in communication security and assumes no responsibility for the misuse of your information by third parties. You acknowledge that access to and use of our website may be interrupted and that the information on the website may contain bugs, errors, technical failures, problems or other limitations and that access may be impossible at certain times. ZP is not liable for any damages caused by the use of the website and to the fullest extent permitted by law, excludes any liability, direct or indirect, for the use of the website.

ZP may revise and update this Privacy Policy. Use of the service constitutes acceptance of the terms of this Privacy Policy.

 

Last updated March 1, 2021

 

Comissão Nacional de Proteção de Dados: https://www.cnpd.pt/